We know your mascot will be wanting to get their paws on their new treats right away, so our goal is to offer you the best and fastest shipping options around New Zealand, while ensuring that we provide the highest level of responsiveness to you at all times.
When will I have my order? We aim to ship all orders within 24 hours from our head office in Auckland. We ship via Courier Post on an overnight service, so North Island customers should receive orders within a day of it being dispatched. It may take a day or two longer for South Island and rural addresses.
What will shipping cost me? Fun fact - on orders over $49 we ship free of charge all round New Zealand! Orders under this amount will incur a flat fee of $5.
Do you ship Internationally? Yes! We ship to our Aussie mates for a flat fee of $15. Shipping times will vary depending on city, please contact us for a time frame. Please watch this space for worldwide shipping in the future.
Do you ship to PO Boxes? Please note we are unable to ship to PO Boxes. All packages are shipped signature required for your order's safety.
Who do you ship with? We use Courier Post for all parcels nationwide. Once you have received an email to let you know your goodies are on their way to your very excited mascot, you will be able to keep your eye on their journey on the Courier Post website.
We will keep you up to date with your parcel's shipping progress through email, however if at any time you have any questions, please don't hesitate to drop us a line here.